Privacy Policy

Last Updated: January 9, 2026

1. Introduction

Welcome to ATGCFLOW ("we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our whole exome sequencing analysis platform. Please read this privacy policy carefully.

By using ATGCFLOW, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our platform.

2. Information We Collect

2.1 Personal Information

We collect information that you provide directly to us, including:

  • Account information (name, email address, password)
  • Profile information
  • Contact information
  • Communication preferences

2.2 Genomic Data

When you upload sequencing files for analysis, we process:

  • FASTQ files (raw sequencing data)
  • VCF files (variant call data)
  • BAM files (aligned sequencing data)
  • Analysis results and annotations

2.3 Usage Information

We automatically collect certain information about your device and usage patterns:

  • Log data (IP address, browser type, operating system)
  • Usage statistics (features accessed, time spent on platform)
  • Performance metrics (pipeline execution times, error rates)

3. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide, maintain, and improve our sequencing analysis services
  • To process your genomic data and generate analysis results
  • To communicate with you about your account and analysis results
  • To monitor and analyze usage patterns and platform performance
  • To detect, prevent, and address technical issues and security threats
  • To comply with legal obligations and protect our rights

4. Data Security

We implement appropriate technical and organizational measures to protect your data:

  • Encryption of data in transit and at rest
  • Secure authentication using Firebase Authentication
  • Regular security audits and vulnerability assessments
  • Access controls and role-based permissions
  • Secure data storage and backup procedures

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

5. Data Retention

We retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy:

  • Account information: Until you request account deletion
  • Genomic data: Until you delete the analysis or request data removal
  • Usage logs: Typically retained for 90 days for troubleshooting purposes

You may request deletion of your data at any time by contacting us.

6. Data Sharing and Disclosure

We do not sell, trade, or rent your personal or genomic data to third parties. We may share your information only in the following circumstances:

  • With Your Consent: When you explicitly authorize us to share your data
  • Service Providers: With third-party vendors who assist in operating our platform (e.g., cloud hosting)
  • Legal Requirements: When required by law, regulation, or legal process
  • Protection of Rights: To protect our rights, property, or safety, or that of our users

7. Your Rights

You have the following rights regarding your personal information:

  • Access: Request access to your personal data
  • Correction: Request correction of inaccurate data
  • Deletion: Request deletion of your data
  • Data Portability: Request a copy of your data in a structured format
  • Withdraw Consent: Withdraw consent for data processing at any time

To exercise these rights, please contact us using the information provided below.

8. Research Use Disclaimer

IMPORTANT NOTICE:

ATGCFLOW is a research platform and is NOT intended for clinical use, diagnosis, or treatment decisions. All analysis results should be validated through certified clinical laboratories before any clinical application.

9. Children's Privacy

ATGCFLOW is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. By using ATGCFLOW, you consent to such transfers.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: [email protected]
Platform: ATGCFLOW
Type: Research Platform - Not for Clinical Use