Get in Touch
Get in touch with our team.
We're here to support your genomic research and answer any questions about our platform
Send us a message
Fill out the form below and we'll get back to you as soon as possible
Response Time
General Inquiries24-48h
Technical Support12-24h
Urgent Issues4-8h
Response times are for business days (Mon-Fri)
Research Collaborations
We welcome collaborations with research institutions and clinical laboratories.
- Joint research projects
- Platform validation studies
- Custom feature development
Quick Tips
- •Include your institution name for research inquiries
- •Attach screenshots for technical issues
- •Check our documentation before submitting